FAQ(Frequently Asked Questions)

Everything You Need to Know About Our Products & Services

1What products does Euroqo International offer?

Euroqo International specializes in premium imported and domestically exported sinks and ceramic washbasins, designed for modern homes, commercial spaces, and renovation projects.

2Do you ship across India?

Yes, we offer nationwide delivery across India. Shipping charges and delivery times may vary based on your location and the size of your order.

3Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours of placing it, as long as it hasn't been processed or shipped. Please contact our support team immediately for cancellation requests.

4What if I receive a damaged or defective product?

In the rare case that your product arrives damaged or defective, please notify us within 48 hours of delivery along with photos. We will arrange a replacement or full refund as per our return policy.

5Do you offer returns or refunds?

Yes, returns are accepted within 7 days of delivery for unused, original-condition products. Refunds are processed after inspection and are credited back to your original payment method.

6How can I contact customer support?

You can reach our support team via email at [your support email] or call us at [your phone number]. We are available Monday to Saturday, 10:00 AM – 6:00 PM.

7Are the products covered under warranty?

Some of our products may come with a manufacturer’s warranty. Please refer to the product description or contact us to confirm warranty details for your purchase.